I would love to join the lawsuit as well. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. Hello distressed Selene Finance mortgage holders, We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. The mortgage was with Rushmore and then it was sold Selene Finance. All the representatives I talked told me they wont foreclose. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. Visit Website. I've also contacted my states Governor, both Senator's and my districts congressman. Thank you. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. That means there are a considerable number of borrowers Selene Author July 27, 2022 I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. The supervisors and managers was overworked because there was not enough of . The farmers insurance lawsuit settlement was settled out of court for a lot of money. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. We shopped around for Flagstar when we refinanced -- we always research every financial entity before choosing to do business with them. Employee (Former Employee) - Dallas, TX - October 15, 2022. They have made alot of money off us debt slaves, not that anyone cares. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. I asked them why? I will pay my mortgage and you will never get my home. Please help. BBB. Was able to get new employment immediately. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. Call me. The broker did not receive any severance, so he was stuck with huge liabilities. Our credit has never been worse. %PDF-1.5 5. I always set up automatic payments and it really gave me peace of mind knowing that Flagstar had this. Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! Where do we start with this lawsuit. CFPB Went almost a year without loan modification being complete. Penalties for making a payment after the grace period may . Hi all, This is the home I have raised my kids in and lived in paying my mortgage for 20 years. She offered this service to me, I did not ask for any assistance. Everyone here needs to file with the: I was told that my ex husband needed to resign the new modification and he refused . According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. 4 0 obj Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! Not a penny of our payments goes to principal. And a lot more. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. There are three variants; a typed, drawn or uploaded signature. Address: 100 Grove Rd #6, Thorofare, NJ 08086. Again Im sorry for your troubles. Selene finance settled all the claims brought against it in 2020. I called Selene in November, before my payment was due, just to ask what the grace period was because I knew I would be a few days late due to my new job having a delay on my first check. <> I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. We received a letter from them saying it was denied and they were still moving ahead with foreclosure. This is a long and brutal process with a lot of complex twists. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. It is destroying my credit. 207 E. Canyon St., Colfax, WA 99111 Decide on what kind of signature to create. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Theyve done the same to me. His name was removed from the companys books, and he was no longer a member of the company, either. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. This company is a thief and liar. I encourage EACH of you to do the same. They make a much higher profit margin by foreclosing. Im paying 9 percent interest on a sixty thousand loan. Also, this repayment plan was never done in writing. It's on Facebook. Thats all I can say in this forum. This happened six different times. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. They ignores federal, I would and need to join selene lawsuit. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. regarding your mortgage. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. I have a huge problem with Selene Finance with a transfer from Rushmore Loan Management. Selene instead applies that amount to my next months payment, contrary to my loan agreement. Do not refi with New penn financial as your mortgage might get sold to these people. (877) 768-3759. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. What Is The Standard Mortgage Payment Grace Period? Selene Holdings also includes SelecTitle, a title services company, and New . i only and number 1 selene not seleney. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. Selene Finance Class Action Lawsuit. We attempted to make - FULL payments and have been refused. I wont back down until they change or go out of business. I live pay check to pay check and I have always paid my mortgage payment. Too many complaints with several as being unresolved. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Im in Tx and i need help on refinacing. Geez glad I found out how shady this company is. Carol Delsonno. This will surely increase the credibility of your complaint. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Karma is a ### Selene! Here I am on hold for over 15 minutes now. Submit a complaint and get your issue resolved. How long does it take to realize that they need to pay the money back! I've been in "negotiations" with them for over a year. Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews Department at My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. They just use it as bonuses to ### employees to screw over the public. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . I am in the same situation - stuck on the never ending remodification treadmill. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. Good luck to all of you. Copyright 2021 LegalAbout.com. The payments were at an amount I could now afford. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. Im sorry to hear this. Im losing everthing after my dad passed away on February 5, 2022. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. My mortgage was bought by Selene. HAMP called Selene and within days the loan modification was at my door. off my payment. I had a loan modification through BOA. please add me to class act sui Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. Selene Finance received their last and final payment on 03/01/2022. If one person is handling my account, why am I being transferred to so many different people's voicemails? In end of March, they told me to provide the insurance policy. This complaint was posted by a verified customer. I had a loan modification through BOA. Since then Selene has broken the law and lied to me. CLASS ACTION LAWSUIT. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. Yikes thanks for all taking the time to write and vent. Please help!!! BBB does not endorse this company. Bad situation just got worse. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. Fax us at (866) 926-5498. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Also, my monthly payment went up without warning, or documented reason. Im a victim of Selene finance. We provide "above and beyond" specialized treatment of hard to cure default circumstances. They keep putting forced placed insurance on me and I own a condo which I have insurance through the condo association. They have a pretty uncaring attitude. Dear FruseratedatVMF -- I'm in the same position. I have made numerous complaints about this. | Designed by. They said my note was not escrowed which was incorrent. I was hit with a $75 late fee. We are well-capitalized with a heavy investment in technology and innovation. I had no choice 4 years ago other than to file chapter 13. The Selene finance case involved claims of breach of contract, negligence, breach of fiduciary duty, and breach of warranty. Need help. u To whom it may concern: I cant wait to sell my house so I don't have to deal with mortgage companies ever again. So why did they take out another house payment on April 15th directly from our account? Go figure. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. Houston Texas This is the kind of crap that pisses me off. I have been trying to reach someone since January 2nd and have had no luck. Settlement Website: Selene Finance Settlement Website. Featured review. Email this Business. Reading everyone else's experiences, it is clear to me that this has to end. Why don't I refinance, You ask. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. Selene is a Standard & Poors, Moodys and Fitch rated Prime, Subprime and Special Servicer for Wall Street, Private Equity, REITs and GSEs. But she would not speak to me when I called. One lady stated she needed my SS number in order to look up my loan. 9990 Richmond Ave Ste 400. They found my money in a limited escrow. U'B. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. SELENE FINANCE, LP branch. My mortgage was also just sold to Selene Finane by Flagstar Bank. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. I was offered 10K to move out, known as "cash for keys", I declined it. There's also a $616.47 Corporate Advance charge. Employee (Former Employee) - Dallas, TX - October 15, 2022. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. 49% of Selene Finance employees are women, while 51% are men. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. I set up bill pay with my bank. I called next morning and asked a way to make payment. I hope there is a class action suit on this company, But I doubt it will happen. Create your signature and click Ok. Press Done. Financial planner in West Deptford Township, New Jersey. Selene is now telling us that we can be foreclosed on.. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. SELENE is a trademark of Selene Finance LP. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 3-jE 9(|[k7}4"^]k5cIy Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. I would also be interested as they manipulated our loan. Selene finance is a private company based in Chicago. Because my escrow account was in the negative and this was to get it caught up. Desired outcome: Dana. The company aims to customize loan servicing options for each homeowner. Summary They can do more than they are doing to help people out. I had to declare bankruptcy to save my property and my business. I'm losing everthing after my dad passed away on February 5, 2022. Don't know forgered signature. I have no idea where to go for help. I've also contacted my states Governor, both Senator's and my districts congressman. Now they are starting foreclosure stating I am in default. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. We are also current on our loan. Beware of this company. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. Selene Finance is a non bank mortgage servicer, essentially a debt collector. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. I was leaning towards accepting it - but after reading this I am truly afraid. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. They are VERY concerned. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. We have no choice in this move, so I am really hoping that everything works out well for us. I would like to be included in the Class Action Lawsuit. During this time, you may not be charged interest as long as you pay your balance in full by the due date. Bank of America sold our mortgage to Selene in September of 2014. At best Selene is a poorly run company. 9990 RICHMOND AVENUE STE 400 SOUTH HOUSTON, TX 77042; Try for free at rocketreach.co Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. Save my name, email, and website in this browser for the next time I comment. What should we expect from this case? I received February's payment coupon, and noticed my payment is $101.50 more per month. So. Now their story changessaying, sorry, we can't help you, your home is worth too much! Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. They have been dragging a resolve for months. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . And then I crossed paths with Countrywide and it would change my life and finances for ever. I called them and they were adamant that they did not even though my bank verified this. I have requested a pay off. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. Good luck! I have filed complaints with the BBB and FTC. Feel free to call us at 877.297.7011 for free advice on this topic. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. After reading these comments, I have to say I'm more than a little concerned. Rushmore sells it to selene finance like I have not pay them anything and I pay Rushmore loan management over70000 dollars wasnt accounted for when it went over to selene finance. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. Hello Victoria, Understand that Selene makes the least amount of money by modifying your loan. Have no clue on that one either. Houston, TX 77042-4546. Do we need to be worried? I tried reaching out to Step forward Michigan and was denied because I did not have a life changing event happen to me (hardship). los angeles regional water quality control board executive officer; montgomery high school baseball tickets. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. Hello Selene Finance customers, I have sent you all the paperwork that you have asked for. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. They just cashed my February payment, so I wonder what this call was about. Selene Finance review: mortgage payments. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. Credit card companies are not required to give a grace period. Submit a complaint and get your issue resolved. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. Selene works with impunity in New Jersey. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. A month ago I got a call from a Daniel Ellis regarding a loan modification. Where is the quality customer service? At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. I have all evidence, statements, and inconsistent letters needed for a lawsuit. The call automatically disconnects after I listen to the long greeting, or I am on hold forever and the person who finally answers and takes all my information tells me that one specific person is handling my account. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. Contact the taxes dept of banking and also hud goverment. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. 1-866-430-8977. I signed the loan modification as a borrower and a mortgage borrower. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. Hello. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. Send written notification to us at: Selene Finance LP. Please help!! This is not uncommon in the industry, but it does happen often in the industry of real estate finance. The Ford Fusion has been a popular vehicle among truck drivers. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. They do this to me every year for the last 6 years. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. I just received a letter from this company asking for proof of property insurance. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. They did the same to us. clicking here. I had never heard of them. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Selene, did a fraudulent loan modification last year of October. My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully. They also have reported me over six months late. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. take care and be ware. Ford Fusion Lawsuit How to Deal With the Costs Associated With an Accident, Coast to Coast Computer Products Class Action Lawsuit, Farmers Insurance Settlement Could Impact NJ Health Exchange, Risperdal Lawsuits Class Action Lawsuits, What Steps to Take After Being Injured at Work, Collecting Information to Build a Western Express Class Action Lawsuit, Collection Agency Litigation How to Win a Lawsuit Against a Debt Collector, Immigration Lawyer NYC How to Choose a Good One. The problem with this company is the only thing they can do is hound you. I feel that they deceived us and this is NOT how you do business. A grace period is the period between the end of a billing cycle and the date your payment is due. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. Money, Selene Finance - lack of communication, fraud. Respectfully, please call me to discuss. Now won't explained the validity of the modification. Keeping borrowers in their homes is our primary objective. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. My mortgage was also sold by Flagstar to Selene. Loan. Theres just no justice in it all! We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. Until that time FU Selene finance! After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. Arrived on the 14th at 12:50am. Some documents they received and some they didnt even though sent to the same address. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. My sick cat and I dont have any place to go. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. I ignored the letter and threw it away. Choose My Signature. Find top employees, contact details and business statistics at RocketReach. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. I would always send it before the month was up so it did not show on my credit report. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. Now here it is 2022, we're $35,000 in the arrears. I faxed the insurance policy a few times, but they told me they havent received. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ Bertrand eric estrade. This rating has decreased by -8% over the last 12 months. I was under forbearance with my old mortgage company. Additionally, they no longer answer the phone. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. They would not give me back the money. B. billybob57 of Milwaukee, US. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. 35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! THEY WANT OUR PROPERTY. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY The insurance company took 3 months to get me my checks and they all had Selene as a signee. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! We never thought we'd be where we are at this stage of our lives. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. We have never been late on a payment for our mortgage, car, etc. I finally got a "back up" number from the complaints department. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. 5729, PO Box 2561, Faribault, MN 55021-9561. My mortgage was sold to Selene in July of 2021. They said my note was not escrowed which was incorrect. Im also a victim of selene Phone Number (800) 735-2989. Its affordable and reliable. 40 000 original note that Ive paid off but they lost.my payoff money. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. Selene finances had a great deal of success financing real estate and other properties. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Selene Finance has 50 employees. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. Pay and incentives are not fair compared to the work that is expected to be done. Selene stated that the HAMP program was no longer available (I found out too late that they lied). Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. Back last fall I reached out to Selene Finance and went through a loan modification. We were just transferred to Selene too and I just set up our first online payment. I am also a victim! WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. 17 North Irving Avenue I was making my payments up until April IT Department Selene Finance LP employs 510 employees. I want to join in a class action with others..selene are absolute crooks, Having similar issues. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. You can also access information about our loss mitigation programs. The representative told me that as a service to their customers they had a repayment plan that I could do. If anybody has had been in contact with a lawyer please let me know. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. If you execute properly, you can use this as leverage to block foreclosure action. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. Share your photos and videos with others to prove the truth of your words. I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. This set off the worst reaction ever. This payment was unauthorized and shall be returned. I found out when I went to Bank of America to make a payment. Selene FinanceMortgageloan servicing, payments, escrow account May 16, 2016- Selene finance has now stopped excepting our mortgage payment. See something wrong? I hope the worst for Selene. Maybe then Selene will wake up and smell the coffee! Selene Finance LLC. I got my letter a month ago and I have not heard anything from Selene. I was negotiating with them about loan modification. Required fields are marked *. When I received a notice in the mail saying my payments were going back up to the original amount Allentown, Pa 18104 You can not continue to do business like this and not bring attention to yourselves. Which I declined. Lawyers & Attorneys, please come fwd & help. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. All rights reserved. I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. Please contact me. Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. This review was chosen algorithmically as the most valued customer feedback. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. too much gas. I am also in the process of taking legal action against them. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. Said she would call back tomorrow but never calls. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). It has added a lot of stress and as of today I am shopping around to refiGOOD LUCK TO ANYONE THAT STAYS! On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. <> Not happy about this! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. they are the epitome of . Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. If you do that will force them to only contact you. The letters they sent were from Ajia Laird, Loss Mitigation Department. To long to explain and to many other details. They are no better than Fairbanks Capitol was. I feel very worried as they seem like they are still in the stone ages! He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. They suddenly foreclosed my house and going to auction this coming Wednesday. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. Do you have Power of Attorney on her accounts and Finances. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. This was supposed to be beneficial for the borrower. I was told I had to send them those checks and they would deposit them and then send me the money back once i jumped through hoops for them.. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Email us at LoanResolution@SeleneFinance.com. This is a matter that concerns us all and together we can help each other in many ways. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. Company is unwilling and apparently unable to provide the customer with a pay off letter. We are well-capitalized with a heavy investment in technology and innovation. I have been trying for modification since January 2019. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. That should atleast show I have just cause. Selene Finance. Now my house is going to auction on June 16th. From conversations with my representatives, there may be an investigation of Selen by my state. This review was chosen algorithmically as the most valued customer feedback. Re: loan number 710-3112 Date: 8/20/2021 second complaint is they are taking out insurance payments again after I proved we had insurance. I emailed Selene Finance on 09/29/2022 and asked them why . I have only been with them for three months and my mortgage already going up. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The title company has requested a pay off. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. I don't see any option for automatic monthly withdrawal. All I was told was to send by moneygram from Walmart. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com They negotiated the check on the 27th. Identify misspellings in crafted communications (e.g., company name, etc. Contact Information. I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. I'm fortunate enough to be able to pay my mortgage every month, I just hope they take my money quietly, easily, and don't make it a hassle. I tried to get numerous loan mods through. I will call their office everyday and harass everyone that answers the phone. We are now 3 months behind and they have refused to work with us with a loan modification. This is very frustrating and has gone on now for over three weeks. I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. ComplaintsBoard.com is a leading complaint resolution website on the Internet. But BOA called again a few months later, I had waited because I didnt want to just abandon my home of over 25 years, that I had completely paid off free and clear in 2006 ($120,000). Seeing all these comments though.. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. They won't talk to me. What information do I need to know if I should be a part of the law suit against Selene finance. BOA said they sold my note. something I do want to do.when I call they talk as if I called a church soooo nice. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. 9990 Richmond Avenue, Suite 400 South. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! Then she stated they had purchased my loan from the existing company. I gave them all the details and they are NOT PLEASED! Thats Greene county Ohio and I guess thats how they treat Veterans of The United States Army. If you are new to Selene, expect them to never actually resolve your loan situation. I am trying desperately to help my mother not lose our house to Selen Finance. I am a victim of Selene Finance also. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. 27 comments Two days later my bank informed me Selene was trying to take another $1150 out of my account. Selene Finace are crooks. So yes i would like to speake to someone I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). body found in fallbrook today, velo orange threaded headset, claire mcconnell daughter of mitch mcconnell, where was jack harlow whats poppin filmed, metal detecting permit new york state, ronn riser dead, what is deconstruction in art quizlet, tlscontact nigeria login, pianta autobus dwg, cibc managing director salary, carl lewis death, 4 bed houses for sale in rushey mead, leicester, perros en venta en west chicago, illinois, what happened to janelle on all of us, cookie cutter comp on 16 barrel,

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