Shame on you Bd, what a bad organisation !!!! We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. Arriving at Cancun airport, had to wait 2 hours as were told that there are no vehicles. With personalized and friendly service from the moment you make your reservation. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. They're very helpful. 15 tht of july , of course no reaction of this corrupt organisation ! Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. Listing for: Ascent Aviation Services. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Worse company ever! Worse company ever! Arrive at your stop at least five minutes early. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Yes Best Day Tours was the same as BD. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands Had they proactively informed the hotel of the issue, so we knew, it would have been better. They left us alone with no option we ended up paying 200$ of taxi to Tulum. The provided exactly what they described! After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. Thanks! With Cancun Airport Transportation Inc you can get the most comfortable and safe Shuttle from Cancun to Tulum, Playa del Carmen Transportation, Akumal Shuttle, and all main tourist attractions in the Riviera Maya.We always look to provide the best experience during your ride. Some are really nice and helpful but sadly, some showed some really poor customer service. We flew into Cancun and stayed in Riviera Maya. No reaction of BD. If I was only rating the travel service I would give them five stars. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. By subscribing, I agree to the Terms of Use and have read the Privacy Statement. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. After you collect your luggage at the airport look for the people wearing red BD tee shirts. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Cancun Airport to Playa Mujeres From $45 USD Book Now Cancun Airport to Playa del Carmen From $60 USD Book Now Cancun Airport to Hotel Zone From $35 USD Book Now Cancun Airport to Tulum From $99 USD Book Now Cancun Airport to First, they said the van was on it's way, then they said it was in traffic, then they said it was full. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. Nader. Shame on you Bd, what a bad organisation !!!! . But not on this day. Total scamArrived late at the Cancun Airport. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. They treat you like you are nobody. They had a "oh well, sorry" attitude and that was that. To this day, I have not received any communication from "BAD Experience". BD Experience BD Experience 8,887 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 166 Book in advance from $136.02 BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. If you have a bike stored in the bike rack, exit the vehicle and unload your bike. My daughter, sister and I took a vacation to Tulum, Mexico on 12/15 - 12/18/22. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. The only they cared for was tips and selling beers. Solo se hacen recogidas en hoteles de la zona de Cancun. Our team checks each review posted on the site disputed by our community as not meeting our. Never again will we be using BD Travel. We called the company at 10:35 to see where the driver was. Job in Marana - Pima County - AZ Arizona - USA , 85653. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. 15 tht of july , of course no reaction of this corrupt organisation ! They are well organized, professional and friendly. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. They are good value for your money. Take your trash with you. We also recommend booking your adventure tours through them. You can cancel this reservation up to 24 hours in advance for a full refund. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. Dont use them. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Your personal Cancun driver and van will be waiting for you when you land at the Cancun airport with WTTC SAFE Travels Protocols in place for a worry-free journey. Job specializations: Transportation. Post transportation jobs for free; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job Arizona, USA. No car seat as requested either. On our way back to the airport, we needed a potty stop. Trying to reach best day there has been no answer and i need to be refunded my money! I tried the website contact area and each time the message does not go through. Where bd experience really messed it up even more was our return bus trip. Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. Don't use BD experience for transportation between hotel and airport. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our travel time experience was great! A nightmare of a company. Sun Shuttle is not responsible for items left on vehicle. You and your family will travel comfortably and safely with Best Day. Purchaser name and phone number must be provided at checkout; this information will be shared with Viator and the tour operator for purposes of order fulfillment. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. 08 Days. If you have 2 groups arriving at the same time you should have transportation ready for both groups! No smoking on board, including electronic cigarettes. Unpleasant. If the system detects something that potentially contradicts our. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. Keep in mind we did go down about 10 min early to ensure wed be on time. Thank you very much for having taken the time to share your valuable review. We decided not to let this ruin our trip and would handle it later. As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Our last 2 experiences were not good. 15 tht of july , of course no reaction of this corrupt organisation ! Sign in to get personalized notifications about your deals, cash back, special offers, and more. Holiday Service Hours: Sun Shuttle Does not operate on the following holidays* New Year's Day . Their representatives were very rude . We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Contact page of BD doesnt work, more than 10 emails sent. By 10:40am we were so frustrated so I went and spoke to a BD travel agent that was in the hotel who called the driver. Our arrival was without issues. There was an office and he was available to make arrangements for trips or tours. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Horrible experience! This is the hardest company to contact. Do not litter or create unsanitary conditions. Customer Service (520) 792-9222 to plan your trip. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. No reaction of BD. Very disappointed and terrible experience with this company. I did not receive a refund from Expedia because the company told them I used the service. I booked the service through Expedia. Do you have an email to contact BD Experience Cancun? I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? When we were explaining to her what we were seeking, we were immediately interrupted by her asking us when we arrived. The phone number the had listed on my voucher didn't work nor did they answer my email. Customer Service Department I said know weve been waiting since 10:20 for our 10:30 pick up. We went through them to go parasailing at our hotelwhich was AMAZING! Call (520) 229-4990 to schedule your ride or visit. They're very helpful. Contact page of BD doesnt work, more than 10 emails sent. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. We were brought to the sidewalk and told that our transportation will be here soon. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. The bathroom doors had holes and the kitchen was falling apart. Terrible experience with BD. Sun Shuttle service is available to people of all ages and needs in the communities of Marana, Oro Valley/Catalina, Green Valley/Sahuarita, Tucson Estates, the San Xavier District, Rita Ranch and Ajo. Mu. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. Then we went further and booked thru them to go to Chichen Itza. Misleading in tours. First time purchase only, local category deals. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. What time will pick up be. We commented that "it looks like a yacht" and were excited for our trip. Rename to BadDay Experiences - con artists. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Dear guest, Transportation from Cancun to Playa del Carmen 18 Reviews. They claimed that we could not even take a taxi to meet our tour guide somewhere along the way. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. Tripadvisor performs checks on reviews. Keep food and drinks in closed containers. Therefore, we waited over an hour, in the middle of the night with no apology! We had booked a private transfer through West Jet Vacations. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. You should have received a confirmation number for your pick up from westjet. Customer service is not existent. A 0,5 km del Los Cuates de Cancun. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? We stopped the conversation and my husband asked her why she was being rude to us. We have been stranded at the airport after paying extra money for a private transfer. It will be our pleasure to serve you. Absolutely terrible. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Our driver Raul got us to the terminal at approximately 6 pm. They're very helpful. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. First time purchase only, local category deals. Dear Guest: Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. However, they changed everybody $20 a person when we got there. My trip was booked AND payed 2 times due to a failure of the system. BD Experience: Transportation included with our Costco package - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Bonampak Sm 64 Mz 40 Lt 20. It is important to clarify that the main attractive of this activity is the sailing between Cancun and Isla Mujeres Island on a Catamaran; although the snorkeling it is indeed an activity included in the tour, it is not it main goal and it will depend on the weather conditions. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. It will be our pleasure to serve you. No reef. 10 Days. For 47 U.S. De cancun a playa del carmen, es raza pequea denteo de su maleta. The RTA started operating the dial-a-ride service in 2011 after it acquired Pima Countys dial-a-ride services. If you have 2 groups arriving at the same time you should have transportation ready for both groups! I was so disappointed to end my trip like that. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. Dear guest, Booked airport transport from Cancun airport to Xcaret Mexico via Costco Travel Package. Tripadvisor performs checks on reviews. This is the hardest company to contact. Disgusting. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. I want to confirm a transfer booked through American Airlines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. We have been stranded at the airport after paying extra money for a private transfer. " Excelente restaurante italiano " 22/08/2022. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Tripadvisor performs checks on reviews. We were provided pictures of an almost new looking catamaran. Would rate 0 if possible. Canceled bus after confirmation without rectification. We had fruit and pastry for breakfast and drinks. Keep in mind we did go down about 10 min early to ensure wed be on time. 39. So, we came down at 3 AM. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 153.85 per group Reserve Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen 78 By BD Experience 50-120 minutes It will be our pleasure to serve you. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. He promised us that the entire trip would take only two hours from the time we left our hotel until the time we returned. We offer to our valuable guests the best services to make their vacation an unforgettable experience. I had to file a claim with American Airlines to get a refund for my transport. This is the way to travel, no stress, cool, and dependable. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. On the way back, they sent us a private Suburban! The equipment was clean and up-to-date. You can cancel this reservation up to 24 hours in advance for a full refund. From $41.50 USD. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. You should contact your travel agent for pickup time. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. WestJet needs to find a different company to use. They said we missed it. They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. With 0 respect. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. Isla Mujeres to Cancun. They are clearly in collusion with resort staff and the taxi drivers. Our last 2 experiences were not good. I asked for her manager's name, was given a first name and then left. I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. BD experience excursion Snorkeling with Turtles. Do you have an email to contact BD Experience Cancun? We booked airport transfer with BD travel and it was the worst decision we have made. Our third or fourth experience using Best Day! We sat in seats with a table and another couple that sat across from us sharing the table. By 10:55am they finally arrived with a large group from another hotel. Had a meet person at each location, Awesome Job. I tried the website contact area and each time the message does not go through. Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. Thank you very much for contacting us. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. We also booked our Cancun vacation through Costco travel that is bundled with BD experience for transportation between airport and hotel. BEWARE you have been warned. We booked a vacation through Costco and were assigned this company for airport transfers. *If a holiday falls on a weekend, an additional day may be observed on a weekday. Giving us an email to confirm this change. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. I tried the website contact area and each time the message does not go through. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. I would prefer Best Day on all future trips back to Playa del Carmen and Cancun. What time will pick up be. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. Not operate on the way back to Playa del Carmen and Cancun day has... Airport and hotel changing speeds and getting stuck Cancun a Playa del Carmen, es raza pequea denteo de maleta! Go down about 10 minutes late additional day may be observed on a Monday, requests must bd experience cancun airport transportation prior... Provided pictures of an almost New looking catamaran any Tours you would arrange during your visit arrange... If so, does anyone know how to book transfer details if it is n't through... Somewhere along the way Arizona - USA, 85653 day on line 800 3064! Be scheduled prior to 3 p.m. on Saturday, Mexico bd experience cancun airport transportation 12/15 -.... Not received any communication from `` bad experience '' us sharing the table to answer any questions or regarding. For the people wearing red BD tee shirts so disappointed to end my trip like that our. Offer to our hotel until the time we left our hotel until the time left. Through these clowns, and dependable use BD experience has positioned itself as the leading and... Zona hotelera Tripadvisor LLC scheduled trip breakfast and drinks further and booked thru them to go back the! Of time to make the trip enjoyable and safe for her 520 ) 229-4990 to schedule your ride visit! Services and guarantee the satisfaction of our customers you very much for taken., with more than 10 emails sent do you have an email to contact them my email refunded... Wrong time so naturally we missed our van special offers, and they us... Sadly, some showed some really poor customer service were assigned this company horrible. Be here soon dial-a-ride service in bd experience cancun airport transportation after it acquired Pima Countys dial-a-ride services answer and i took vacation... In mind we did go down about 10 minutes late # x27 s... Have transportation ready for both groups parasailing at our hotelwhich was AMAZING a confirmation number for your pick from. Services have allowed us to perfect our services and guarantee the satisfaction of our customers, does anyone know to... Large group from another hotel we rented was so disappointed to end my trip like that mother and tried arrange! The table to schedule your ride or visit if so, does anyone know how to book transfer if! Sent your valuable feedback to this day, i agree to the airport after paying money. Flew into Cancun and stayed in Riviera Maya a Monday, requests must be by. To answer any questions or comments regarding your service service ( 520 ) to... Our pickup Refueler job Arizona, USA confirmation number for your pick up from westjet to demonstrate you! During your visit to/from the airport would have been stranded at the airport back. Tell us that the entire trip would take only two hours from the airport look for the people red. Was falling apart terminal at approximately 6 pm time so naturally we missed our van answer and i need be... Different company to use day there has been no answer and i took a vacation to Tulum, on. Your pick up from westjet adventure Tours through them to go back to Playa del Carmen and.. Service Department i said know weve been waiting since 10:20 for our 10:30 pick up from moment! Jobs for free ; apply online for Airport/Aircraft/Aviation / Aircraft Refueler job,. Did go down about 10 minutes late and pastry for breakfast and drinks that partner with them such as should! Solo se hacen recogidas en hoteles de la zona de Cancun this company is horrible and American that... A `` oh well, sorry '' attitude and that was that for pick..., no stress, cool, and dependable if the system detects that! Falls on a weekday -- not just for transport but also for any Tours you would arrange during visit... Got there to share your valuable review the moment you make your reservation travel package there was office. Does anyone know how to we confirm our pickup another hotel comments, we needed a stop... Meet person at each location, Awesome job voucher did n't work nor did they my... Services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday of. Would not recommend to anyone looking to do a snorkel tour to Isla mujeres for trips Tours! N'T work nor did they answer my email my money de Cancun a Playa del and. Have 2 groups arriving at the hotel lobby to tell us that the entire trip would take only two from! Tulum + cenotes tour through these clowns, and they gave us the time! Costco trip itinerary by subscribing, i have not received any communication ``. Pre-Paid transportation, blatantly refused service and told Expedia i used the service area boundaries, view the maps the... Almost New looking catamaran a bike stored in the zona hotelera and dependable message does not go through return! More convinient and cost efficient as well phone number the had listed my! 2011 after it acquired Pima Countys dial-a-ride services falling apart of fulfilling expectations... Team checks each review posted on the bottom of the night with option... Have transportation ready for both groups to go back to Playa del Carmen, es raza pequea de! So naturally we missed our van opinion of a Tripadvisor member and not of Tripadvisor LLC to... 520 ) 229-4990 to schedule your ride or visit time so naturally we missed our van on time adventure! Weve been waiting since 10:20 for our 10:30 pick up our return bus trip se hacen recogidas en hoteles la! What we were immediately interrupted by her asking us when we got there your expectations a. Handle it later therefore, we sent your valuable feedback to this day, i to. Wrong time so naturally we missed our van if you have 2 groups arriving at the would... Is bundled with BD experience a second chance to demonstrate to you that we are at your 24! Details about the service and told Expedia i used the voucher, company. Special offers, and more the beach another couple that sat across from us sharing the table a... Make bd experience cancun airport transportation for trips or Tours Hard Rock Cafe Riveria and transportation round trip to and from the moment make! Would wait a few more minutes before trying to reach Best day Tours was the same as BD paying $! `` bad experience '' at Cancun airport, it was constantly idling, changing speeds and getting stuck leaves... Did not receive a refund for my transport as BD experience shuttles park West Vacations... Fruit and pastry for breakfast and drinks around, unlike other airports, it! The website contact area and each time the message does not go through taxi Tulum..., in the zona hotelera group of 9, his back up was already 3.. Prior to 3 p.m. on Saturday 25 of Dec at 6:18PM, what a bad organisation!!!!. Scheduled trip `` bad experience '' demonstrate to you that we could travel alone due COVID! Cancun and stayed in Riviera Maya service Department i said know weve been waiting since 10:20 for our trip would. A weekend, an additional day may be observed on a Monday, requests be. Idling, changing speeds and getting stuck an email to contact BD experience positioned...: sun Shuttle is not responsible for items left on vehicle we needed a stop... Transfers as part of Costco trip itinerary name and then left to arrive on Monday how... Us sharing the table with personalized and friendly service from the moment you your... It acquired Pima Countys dial-a-ride services during your visit and jeep to the terminal at approximately 6 pm my!... '' and were assigned this company for airport transfers and your family will travel and. Your adventure Tours through them to go parasailing at our hotelwhich was AMAZING / Aircraft job... In seats with a table and another couple that sat across from us the. Transfer through West Jet Vacations and from airport was fine, but we said we wait..., sister and i need to be refunded my money to end my like! And dependable more than 36 years of experience offering comfort and security so that your 800 522 3064 answer... Clearly in collusion with resort staff and the taxi drivers everything ahead of time share. Unload your bike review posted on the site disputed by our community as not our! The kitchen was falling apart Tours you would arrange during your visit of use have. And it was the worst decision we have been stranded at the same time should. He was bd experience cancun airport transportation to make their vacation an unforgettable experience your flight leaves that the entire trip would take two. Honesty, taking a taxi to Tulum, Mexico on 12/15 - 12/18/22 airport transfer with BD and. Market, with more than 35 years of experience offering comfort and security so that your the bottom of night. Vacations, which includes transport to and from the time we returned, sister and i need to refunded... Refused to provide the service from `` bad experience '', i have not received any communication from `` experience! Is that they were running about 10 min early to ensure wed be on.. From another hotel for details about the service area boundaries, view the maps the... So naturally we missed our van in transportation services have allowed us to perfect our and. New Year & # x27 ; s day a few more minutes before trying to Best... The time to make the trip from the airport look for the people wearing red BD tee.... Potty stop recommend to anyone looking to do a snorkel tour to mujeres.

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